Health & Safety

The health and safety of our staff, clients, and the community is of utmost importance to us. We strictly implement several measures to ensure that our clients are safe while in our care.

All staff are required to undergo a comprehensive training program that covers all aspects of the business, including how to handle clients, how to work with different disabilities, and how to communicate with each other effectively.

We have a strict policy ensuring all employees are trained to handle different situations. We require all employees to complete an annual refresher course on handling emergencies, including fire safety and first aid.

All tools and equipment used in our business are regularly checked by qualified staff to ensure they are in good working order. We also have an emergency kit that includes everything needed to treat minor injuries or illnesses until help arrives. This kit is stored in a central location on each site so it can be accessed quickly in an emergency.

Here’s what you need to know about our health and safety practices:

Risk Assessment: This process identifies hazards and controls them before they become an issue. It involves reviewing current policies and procedures, identifying hazards, assessing associated risks, evaluating controls in place to manage them, and deciding what action needs to be taken to reduce or eliminate them.

Incident Investigation: For any incident which occurs at work, an investigation must be undertaken using a set procedure to determine what happened, why it happened, who was involved and what lessons can be learned from the incident so that similar incidents do not occur again in future.

Training: A comprehensive training program is mandatory for all staff members who are required to carry out their duties safely under their responsibility and other staff members who may come into contact with hazardous situations whilst carrying out their regular duties at work.


Visitor Policy

Just Ace Care maintain a clean and safe environment in our offices, and it’s why we ask you to make sure you’re up-to-date on your vaccinations before entering. Here are the questions you’ll be asked when you arrive:

  1. Are you currently experiencing any symptoms of discomfort or illness?
  2. How long have you been feeling unwell, and what symptoms have you experienced?
  3. Have you been in contact with anyone who has an illness?
  4. If yes, please describe the circumstances of your exposure.